Job Description

Are you naturally inquisitive and looking to be a part of a hardworking, high-growth healthcare start-up?

Do you thrive in a rapidly evolving, fast-paced environment requiring creativity, resourcefulness, high energy and an ability to adapt quickly?

Are you passionate about healthcare, and looking to create a revolutionary new approach to digestive healthcare with a radically better patient experience?

If so, you could be a perfect fit for our team of like-minded professionals who share a common mission and passion for helping others and a desire to build a great company.

We are seeking a Product Designer to join Oshi Health’s growing product and tech team! In this role, you’ll use your strategic design skills to develop our patient facing mobile experience and provider facing tool set resulting in clean, elegant, data driven, user-centric experiences that delights and retains our consumers and internal care providers. You will work alongside a talented team of product managers, developers and data scientists to evolve the Oshi Health digital customer journey. This role reports to the Senior Director of Product and is an exciting opportunity to join a growing team, make a big impact, and help us scale Oshi’s business.

Oshi Health Mission

Oshi Health is revolutionizing GI care with a virtual care model that provides easy, convenient access to an integrated and multidisciplinary care team that takes a holistic approach to diagnosing, managing and treating digestive health conditions.  We take time to get to know each patient, develop a personalized, whole-person care plan that includes identification of symptom triggers and prescription of evidence-based interventions, including medications, dietary changes, and mental health support. 

Our care is delivered virtually through our app, secure messaging and telehealth visits.  When in-person diagnostics or procedures are needed, we take a concierge approach and coordinate access, care and follow up with local providers.

Some areas you’ll work on:

• Provider Tools and dashboards to bring efficiency to our team of clinicians and care providers
• Evolving the Oshi Health Mobile Application with features that bring high patient engagement and satisfaction, including the integration of content and goals into our app
• Patient Retention, ensuring every touch point of the patient journey is frictionless and consistent and that patients are getting the information they need about their health
• Patient Acquisition, collaborate with cross functional teams to deliver a first in class seamless acquisition and onboarding experience

Qualities we’re looking for in candidates:

• Design clean, elegant, data driven, user-centric experiences that delight users
• Define the user experience, interactions, and user interface through user flows, information architecture, sketches and wireframes, and visual design
• Build functional prototypes to validate and test your designs
• Participate in user research and testing
• Look for opportunities to solve problems in unique and innovative ways
• Help maintain visual and brand consistency between all touchpoints on the patient journey
• Work closely with product managers to define and research problems, and engineers to help develop and refine the end product
• Empathize with patients, clinicians, operations and support staff; help them resolve their pain points through product design, messaging and iteration
• Collaboration comes naturally, you can clearly articulate your ideas and build alignment within your team and across the organization
• Ready to roll up your sleeves and serve the mission and goals wherever there is a need
• Relate your work to the key team and company goals / OKRs

What you'll bring to the team:

• 3-5 years of experience of designing digital products
• Have a degree in Design-related field
• Able to provide samples of work that show creative UX solutions, and exceptional visual design
• Enjoy working in a collaborative and fast-paced environment
• Excellent written and verbal communication skills
• A keen eye for color, typography, photography, and everything design-related
• Proficient in Figma, Prototyping tools, Adobe Photoshop and Illustrator
• Working knowledge of HTML and CSS
• Have cross platform design experience (web, mobile tablets, email)
• An organized self-starter, highly motivated, and collaborative
• Experience working at a startup using an agile development methodology
• Thrive in an entrepreneurial environment, comfortable with ambiguity and confident in making decisions with a passion for challenging the status quo in healthcare

and perks:

We’re revolutionizing GI care — and our employees are driving the change. We’re a hard-working and fun-loving team, committed to always learning and improving, and dedicated to doing the right thing for our members. To achieve our mission, we invest in our people:

We make healthcare more equitable and accessible:

• Mission-driven organization focused on innovative digestive care
• Thrive on diversity with monthly DEIB discussions, activities, and more
• Virtual-first culture: Work from home anywhere in the US
• Live our core values: Own the outcome, Do the right thing, Be direct and open, Learn and improve, Team, Thrive on diversity 

We take care of our people:

• Competitive compensation and meaningful equity
• Employer-sponsored medical, dental and vision plans 
• Access to a “Life Concierge” through Overalls, because we know life happens
• Tailored professional development opportunities to learn and grow

We rest, recharge and re-energize:

• Unlimited paid time off — take what you need, when you need it
• 13 paid company holidays to power down
• Team events, such as virtual cooking classes, games, and more
• Recognition of professional and personal accomplishments

Oshi Health’s Core Values:

1. Own the Outcome
2. Do the Right Thing
3. Be Direct & Open
4. Learn & Improve
5. TEAM - Together Everyone Achieves More
6. Thrive on Diversity 

Oshi Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.