Cohere Health is illuminating healthcare for patients, their doctors, and all those who are important in a patient’s healthcare experience, both in and out of the doctors office. Founded in August, 2019, we are obsessed with eliminating wasteful friction patients and doctors experience in areas that have nothing to do with health and treatment, particularly for diagnoses that require expensive procedures or medications. To that end, we build software that is expressly designed to ensure the appropriate plan of care is understood and expeditiously approved, so that patients and doctors can focus on health, rather than payment or administrative hassles.
Cohere’s Provider Success program is responsible for ensuring consistent delivery of a proactive, supportive, and partner-oriented experience to an regionally assigned group of providers/practices across our health plan-clients' networks (e.g. orthopedic specialists, primary care, ancillary service providers, health systems, etc.). The Provider Success Manager will be an integral member of the Customer Success team ensuring at the elbow partnerships engaging trust and producing loyalty with our Provider Partners.
The Manager, Provider Success position is a crucial role in our organization. In this role, you are responsible for managing a defined portfolio of healthcare provider practices and/or health systems in one or more specialty areas. You will serve as the face of Cohere, responding to escalations and questions for your portfolio. Additionally, you will play a proactive role in driving positive change in provider clinical practice patterns by implementing a number of outbound educational and intervention-based campaigns designed by your clinical counterparts.
As a Manager, Provider Success, you will work closely with many teams at Cohere to deeply understand our mission and product. You will need to understand the perspective of provider organizations and the challenges that they face. You will use your professionalism, personality, and communication skills to support our provider practices while supporting a number of targeted interventions that will directly improve the quality of care for thousands of patients. At a growing organization, this is a position that offers the ability to make a substantive mark on the company, its partners, and contribute meaningfully to improving patient care. There’s exponential growth opportunity, and no shortage of ways to innovate alongside an equally passionate set of team members.
Last but not least: People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.
What you will do:
Your background & requirements:
We can’t wait to learn more about you and meet you at Cohere Health!
Equal Opportunity Statement:
Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.