Technical Solutions Manager

Cohere Health

  • Job Type: Full-Time
  • Function: Sales
  • Industry: Health Care
  • Post Date: 03/15/2023
  • Website:
  • Company Address: 239 Causeway St, Second Floor, Boston, Massachusetts 02114, US
  • Salary Range: $50,000 - $150,000

About Cohere Health

Cohere Health is a clinical intelligence company that provides intelligent prior authorization as a springboard to better quality outcomes by aligning physicians and health plans on evidence-based care paths for the patient's entire care journey.

Job Description

Cohere Health is illuminating healthcare for patients, their doctors, and all those who are important in a patient’s healthcare experience, both in and out of the doctor’s office.  Founded in August, 2019, we are obsessed with eliminating wasteful friction patients and doctors experience in areas that have nothing to do with health and treatment, particularly for diagnoses that require expensive procedures or medications.  To that end, we build software that is expressly designed to ensure the appropriate plan of care is understood and expeditiously approved, so that patients and doctors can focus on health, rather than payment or administrative hassles.

Opportunity Overview

Cohere is looking for an experienced solutions architect to join our growth team as we seek to expand to new payer clients. Reporting to the VP of Payer Solutions, you will be a key member of the growth function, leading the technology scoping process with prospective clients. 

You will be charged with quickly developing a deep understanding of how to best integrate Cohere’s market-leading platform into varied payer IT architectures. You will apply this understanding, together with your creative problem-solving and analytical skills, to support the sales function by leading projects to scope the technical integration of the Cohere platform for client needs. Your role as the glue between the sales and integrations functions will ensure that technical requirements are translated seamlessly to proposals, contract documentation, and to the teams charged with implementation. Finally, you will work closely with the rest of the growth team to build and refine internal processes to ensure we continue to maintain a scalable function as we expand to new markets and customers.  

If you are passionate about deploying technology-driven solutions to enhance patient experience, drive clinical excellence, and achieve healthcare operational efficiencies, we want to hear from you! 

Last but not least: People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

What you will do: 

  • Become an expert on technology trends impacting utilization management and related clinical functions within health plans (e.g., interoperability, FHIR, DaVinci, payer enterprise architecture, etc.)
  • Partner with engineering leadership to define Cohere’s framework for technical integrations and memorialize in market-facing documentation (e.g., presentations, design documents, etc.)
  • Serve as a subject matter expert on sales calls with payer IT executives, capability of leading discussions on best ways to integrate the Cohere platform to the health plan’s technology systems
  • Lead consultative process to design technical integrations with prospective clients
    • Collaborate with client and sales team members to understand prospective customers’ technical needs
    • Serve as connection point between client, sales, and engineering team to define solution integration requirements, identify configuration / customization requests, and recommend best technical approach
    • Collaborate with client and analytics team to scope client data extract and reporting needs
    • Prepare technical specs and executive presentations for prospective customers     
    • Ensure client buy-in and sign-off of technical / solution design documents
    • Ensure statements of work appropriately reflect technical requirements
    • Partner with integrations and implementation team to translate requirements      into project plan
  • Contribute to solutioning function by identifying opportunities to improve our internal processes and deliverables to build a scalable and high impact sales model

Your background & Requirements:

  • Bachelor's degree.  Graduate degree in relevant technical field preferred
  • 5-7 years’ experience in similar role for a health-tech company, IT consulting, or health plan
  • Understanding of health plan technology systems and workflows
    (e.g., core claims platforms, CM/UM systems, claims data, analytics, etc.)
  • Prior experience designing and deploying solutions in complex enterprise technology architectures (e.g., cloud architecture, AWS/Azure & cloud architecture, relational databases, APIs, SOA, etc.) 
  • Exceptional verbal and written communications skills
  • Demonstrated problem-solving and analytical ability. 
  • Customer-orientated and start-up ready mindset; comfortable with ambiguity
  • Highly collaborative and thrive working in cross-functional teams; project management experience a plus
  • Willing to travel up to 40% to prospect meetings

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

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