Bilingual Front Desk Receptionist (East Freeway Clinic)

Bright Health Group

Houston, TX, US
  • Job Type: Full-Time
  • Function: Administration
  • Industry: Health Care
  • Post Date: 01/25/2023
  • Website: brighthealthgroup.com
  • Company Address: 8000 Norman Center Dr, Suite 1200, Bloomington, Minnesota 55437, US
  • Salary Range: $50,000 - $150,000

About Bright Health Group

Bright Health Group delivers a smarter, more connected healthcare experience. The company’s exclusive partnerships with leading health systems, affordable health insurance plans, and simple, friendly approach to technology are reshaping how people and physicians achieve better health together.

Job Description

Our Mission is to Make Healthcare Right. Together. Built upon the belief that by connecting and aligning the best local resources in healthcare delivery with the financing of care, we can deliver a superior consumer experience, lower costs, and optimized clinical outcomes.

What drives our mission? The company values we live and breathe every day. We keep it simple: Be Brave. Be Brilliant. Be Accountable. Be Inclusive. Be Collaborative.

If you share our passion for changing healthcare so all people can live healthy, brighter lives – apply to join our team.


 

Centrum Health, a part of NeueHealth, a Bright Health Group Company, is in search of a professional, responsible, enthusiastic, and patient-focused Front Desk Medical Receptionist to join our growing family. We are seeking a dedicated and capable individual who will be responsible for providing administrative support to ensure the efficient operation of the medical clinic. You will support providers and patients through a variety of tasks related to patient care management, organization, and communication accurately, with high quality, and promptly. 

To be successful in this role, you should exhibit exceptional organizational abilities, empathy, and patient care!  As the first point of contact in the clinic, you will take a proactive approach to problem-solving, organization, and time management to ensure the smooth, effective, and productive flow of the clinic. 

ROLE RESPONSIBILITIES
The Front Desk Medical Receptionist description is intended to point out major responsibilities within the role, but it is not limited to these items.

  • Check patients in and out
  • Use various computer applications (ie. Microsoft Office Suite)
  • Update and file patient medical records
  • Return patient's phone calls daily and timely
  • Answer the phone and greet patients

EDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE

  • High school or GED equivalent
  • Minimum of 1-year experience as a receptionist
  • Bilingual in English and Spanish is highly preferred
  • Excellent customer service skills
  • Computer literacy
  • Background check and drug screen required

PROFESSIONAL COMPETENCIES

  • Excellent oral and written communication skills
  • Respect for patient confidentiality
  • Compassionate and approachable
  • Responsible and trustworthy
  • Exceptional organizational skills to ensure that exceptional patient care is provided.
  • Excellent written and verbal communication skills
 

We’re Making Healthcare Right. Together.

We are realizing a completely different healthcare experience where payors, providers, doctors, and patients can all feel connected, aligned and unified on the same team. By eradicating the frictions of competing needs, we are making it possible to give everyone more of what they want and deserve. We do this by:
 
Focusing on Consumers
We understand patient pain points, eliminating complexity while increasing transparency, for greater access and easier navigation.
 
Building on Alignment
We integrate and align individual incentives at all levels, from financing to optimization to delivery of care.
 
Powered by Technology
We employ our purpose built, integrated data platform to connect clinical, financial, and social data, to deliver exceptional outcomes.

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