Manager, Commercial Operations



Virginia, USA · McLean, VA, USA · United States
Posted on Sunday, June 23, 2024

As the largest and leading value-based kidney care company, Somatus is empowering patients across the country living with chronic kidney disease to experience more days out of the hospital and healthier at home.

It takes a village of passionate and tenacious innovators to revolutionize an industry and support individuals living with a chronic disease to fulfill our purpose of creating More Lives, Better Lived. Does this sound like you?

Showing Up Somatus Strong

We foster an inclusive work environment that promotes collaboration and innovation at every level. Our values bring our mission to life and serve as the DNA for every decision we make:

  • Authenticity: We believe in real dialogue. In any interaction, with patients, partners, vendors, or our teammates, we are true to who we are, say what we mean, and mean what we say.
  • Collaboration: We appreciate what every person at Somatus brings to the table and believe that together we can do and achieve more.
  • Empowerment: We make sure every voice gets heard and all ideas are considered, especially when it comes to our patients’ lives or our partners’ best interests.
  • Innovation: We relentlessly look for ways to improve upon the status quo to continuously deliver new solutions.
  • Tenacity: We see challenges as opportunities for growth and improvement — especially when new solutions will make a difference for our patients and partners.

Showing Up for You

We offer more than 25 Health, Growth, and Wealth Work Perks to help teammates learn, grow, and be the best version of themselves, including:

  • Subsidized, personal healthcare coverage (medical, dental vision)
  • Flexible Paid Time Off (PTO)
  • Professional Development, CEU, and Tuition Reimbursement
  • Curated Wellness Benefits supporting teammates physical and mental well-being
  • Community engagement opportunities
  • And more!


The Manager, Commercial Operations, is responsible for ensuring operational effectiveness by boosting performance across the commercial organization. This position will play a critical role in the organization by leading key initiatives, contributing to the development and implementation of workstreams across multiple functions to optimize operational performance. This role will report to the Chief Commercial Officer.

Essential Duties and Responsibilities:

  • Lead and manage key initiatives in collaboration with other business functions related to key business initiatives.
  • Manage implementation workstreams across multiple functions related to optimizing operational performance.
  • Ability to manage projects and implement business tools such as salesforce to drive business/ department goals.
  • Establish clear expectations for preparation and participation, as well as development of common materials and frameworks, as needed.
  • Execute various types of operations projects that arise in different parts of the business e. provider, population health, inpatient / outpatient, and customer success.
  • Initiate and drive to completion / results across the enterprise e. multiple markets.
  • Lead process to identify operations projects that have high impact on EBITDA and establishing implementation roadmap.
  • Develop a list of high ROI projects that require resourcing and approval for the annual budget process.
  • Provide clear communication and reporting of project status and results to leadership.
  • Develop teachable, repeatable execution playbooks for strategic ideation, execution planning and management.
  • Establish meeting cadence, agenda, norms, strategic frameworks, and use of data insights to conduct project reviews and share process map and results.
  • Build excellence in day-to-day meeting operations, processes, and outcomes.
  • Develop and prepare executive level presentations related to ongoing and completed projects.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.


Required Education and Experience:

  • Minimum 3+ years of relevant experience in a commercial role, preferably in a healthcare consulting industry, medical group practices or other health care organizations.
  • Functional experience in the US, Commercial preferred with strong project management strongly preferred.
  • Bachelor’s degree required; advanced degree preferred.
  • PMP Certification highly desired.
  • Proven track record of exceptional performance and execution that drives results in a cross-functional working environment.

Knowledge, Skills, and Abilities:

  • Possess strong business acumen, excellent strategic thinking and effective problem-solving skills.
  • Excellent verbal and written communications skills with demonstrated ability to communicate, present, and influence both credibly and effectively at all levels of an organization, including executive and C-level.
  • Ability to work in a rapidly changing, matrixed environment.
  • Proven ability to independently lead complex projects requiring cross functional alignment.
  • Demonstrated self-starter, strategic thinker, and ability to work collaboratively in a team atmosphere.
  • Proven ability to be highly organized and systematic.

Other Duties

Our priority is the health and safety of our members, colleagues, partners, and community. Proof of COVID-19 Vaccination is required for employment. If you are unable to be vaccinated for medical reasons or sincerely held religious beliefs, we will consider requests for reasonable accommodations consistent with our policy, and where we are able to provide such accommodations without undue hardship to the company pursuant to applicable law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Somatus, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.