Manager, Operations and Vendor Management



Virginia, USA · McLean, VA, USA · United States
Posted on Sunday, June 23, 2024

As the largest and leading value-based kidney care company, Somatus is empowering patients across the country living with chronic kidney disease to experience more days out of the hospital and healthier at home.

It takes a village of passionate and tenacious innovators to revolutionize an industry and support individuals living with a chronic disease to fulfill our purpose of creating More Lives, Better Lived. Does this sound like you?

Showing Up Somatus Strong

We foster an inclusive work environment that promotes collaboration and innovation at every level. Our values bring our mission to life and serve as the DNA for every decision we make:

  • Authenticity: We believe in real dialogue. In any interaction, with patients, partners, vendors, or our teammates, we are true to who we are, say what we mean, and mean what we say.
  • Collaboration: We appreciate what every person at Somatus brings to the table and believe that together we can do and achieve more.
  • Empowerment: We make sure every voice gets heard and all ideas are considered, especially when it comes to our patients’ lives or our partners’ best interests.
  • Innovation: We relentlessly look for ways to improve upon the status quo to continuously deliver new solutions.
  • Tenacity: We see challenges as opportunities for growth and improvement — especially when new solutions will make a difference for our patients and partners.

Showing Up for You

We offer more than 25 Health, Growth, and Wealth Work Perks to help teammates learn, grow, and be the best version of themselves, including:

  • Subsidized, personal healthcare coverage (medical, dental vision)
  • Flexible Paid Time Off (PTO)
  • Professional Development, CEU, and Tuition Reimbursement
  • Curated Wellness Benefits supporting teammates physical and mental well-being
  • Community engagement opportunities
  • And more!

The Manager, Vendor Management and Operations will be responsible for optimizing and overseeing vendor relationships, ensuring vendors meet performance, mitigate risks and compliance standards. Additionally, will lead a support team to ensure operational effectiveness as it relates to internal operational processes and vendor management. Finally, can prioritize tasks, rapidly deploy solutions, and provide continuous process improvement.

This is a role that requires you to be on-site at our HQ in Mclean, VA.


· Provide oversight, maintain relationships, and create standards for vendor partners.

· Oversee support services and operations, including directly leading staff needed for that support.

· Develop and implement action plans based on deep-dive analysis of product line metrics.

· Prepare, synthesize, and present insightful monthly data and operational vendor performance reporting to Operations leadership.

· Execute proactive ad-hoc analyses of vendor and internal operations to leadership that lead to problem solving and business improvement recommendations.

· Link operational metrics/outcomes to business levers and requirements for program management and support.

· Provide operational support for reporting, client and vendor requests, performance reporting, and data analysis.

· Review and approve vendor invoices based on terms of contract.

· Perform other duties and responsibilities as required, assigned, or requested.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.


  • Bachelor’s degree in business, Healthcare Management, or related field required.
  • Minimum 5 years of relevant experience in the same or similar role, preferably in the healthcare industry.
  • Knowledge of the healthcare industry, especially Medicare and value-based care.
  • Entrepreneurial mindset geared toward the creation, execution and continuous improvement of business development reports and strategies.
  • Exceptional skills in analysis, interpretation, and application to business objectives.
  • Proficient in Microsoft Office Products including Excel, Access, Word, PowerPoint.
  • Proven ability to interact and engage with internal and external stakeholders.
  • Ability to exhibit empathy and multidisciplinary thinking.
  • A thorough understanding of outreach modalities and techniques.
  • Ability to tell a succinct, meaningful, and actionable story with data using visualization and other techniques.
  • Possess strong leadership skills with ability to work cross functionally.
  • Excellent written and oral communication skills needed to convey detailed and complicated messages to varied audiences.
  • Ability to work on multiple projects simultaneously with minimal supervision and meet deadlines in a demanding environment.
  • Ability to work in a rapidly changing environment with ambiguity.


  • Master’s degree in business or healthcare or related field.
  • Ability to review and analyze data file submissions.
  • SQL knowledge or experience a plus
  • Ability to read, analyze, and interpret professional/ legal/ medical documents, policy and procedures, government regulations, and legislative documents.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Our priority is the health and safety of our members, colleagues, partners, and community. Proof of COVID-19 Vaccination is required for employment. If you are unable to be vaccinated for medical reasons or sincerely-held religious beliefs, we will consider requests for reasonable accommodations consistent with our policy, and where we are able to provide such accommodations without undue hardship to the company. All requests for proof of vaccination or for exemptions from the vaccination requirement will be subject to any limitations stipulated by current state and/or federal laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Somatus, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated. IND1