Practice Lead
knownwell
Administration
Woburn, MA, USA
USD 29-34 / hour
Posted 6+ months ago
👋 Meet knownwell, weight-inclusive healthcare for all. Join a dynamic company that is changing the way obesity care is delivered. We offer weight management, primary care, nutrition counseling, and health coaching. Our care model combines in-clinic and virtual care to bring support to patients where and when they need it.
Backed by $50M in funding—including a $25M round led by CVS Health Ventures with support from a16z Bio + Health, Flare Capital, MassMutual, and Intermountain Ventures—we’re scaling fast and expanding access to evidence-based obesity care nationwide.
We’re looking for a Practice Lead to join our team and help launch a new knownwell clinic in Woburn, MA. This unique hybrid role is designed for an experienced Medical Assistant who is ready to take on both clinical responsibilities and day-to-day operational leadership. You’ll split your time 50/50 between patient care and administrative/leadership tasks and serve as a key partner to the Market Practice Manager.
This is an ideal opportunity for someone who is a self-starter, thrives in a fast-paced environment, and is looking to grow into a future Practice Manager role as the clinic scales.
Schedule: Monday-Friday
EMR: Athena
Responsibilities:
- Operational & Leadership Responsibilities (50%)
- Partner with the Market Practice Manager on daily operations, staff coordination, and patient experience
- Help onboard, support, and informally mentor other MAs as the team grows
- Assist with administrative tasks such as inventory, scheduling, and monitoring clinic metrics to support the Market Practice Manager in achieving performance goals
- Identify and help implement workflow/process improvements in collaboration with clinic leadership
- Support communication across the clinic and with other teams at knownwell
- Clinical Responsibilities (50%)
- Provide direct patient care including vitals, histories, triage, procedures, and support for virtual visits
- Manage patient flow from check-in through discharge
- Coordinate clinical follow-up, including referrals, prior authorizations, and lab/test result tracking
- Maintain clean, well-stocked, and ready exam rooms
- Support our compassionate and weight-inclusive approach to care in every patient interaction
Requirements:
- A leadership mindset — you set the tone and are an example of professionalism, positive energy, and efficiency for your team
- Certified Medical Assistant with 3+ years of clinical experience
- Experience as a lead MA, trainer, or similar role is a strong plus
- Strong organizational and communication skills
- Comfort navigating both clinical and operational challenges
- Familiarity with EMRs (Athena experience preferred)
- A patient-first mindset and commitment to inclusive, non-judgmental care
- Ambition to grow into a Practice Manager or clinic leadership role
Pay & Perks:
💻 Fully remote opportunity
🩺 Medical, dental, and vision insurance
📈 401K retirement plan with company match
🏝️ Up to 20 days of PTO per year + company holidays
👶 Up to 14 weeks of parental leave (12 for non-birthing parents)
🏡 Annual work from home stipend for remote employees
knownwell, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Based on current size of the clinic and HIPAA regulation, providers cannot receive care in clinic and provider’s household members cannot receive primary care in the clinic.
29 - 34 USD