Job Title: Director, IT Infrastructure Job Location: 3 days a week in our El Segundo, CA HQ (Tuesday's mandatory), 2 days remote Role Type: Leadership/Individual Contributor Travel: Minimal (approximately 10% or less for clinic site visits/corporate needs) Company Description Greater Good Health is a fast-growing organization delivering care to older adults in access starved communities. Our innovative model is led by Nurse Practitioners and focused on outcomes, not volume—meaning we prioritize quality over quantity, spend more time with our patients, and are accountable for their health and well-being. Whether through our own senior-focused primary care clinics or our suite of integrated clinical solutions for health plans and provider groups, we are making value-based care more accessible and more effective. We help reduce avoidable healthcare costs, improve clinical outcomes, and create a best-in-class patient experience. If you're passionate about transforming healthcare and delivering meaningful care to those who need it most, Greater Good Health offers a purpose-driven, collaborative, and supportive environment where your work can make a lasting impact. The Role The Director of IT Infrastructure & Security will be the principal architect and hands-on leader of Greater Good Health’s enterprise technology environment. As we scale our senior-focused primary care model, this role requires a high-autonomy leader who can move from strategic roadmap development to the tactical oversight of vendors and security protocols without a large internal team. You will be the final authority on our IT infrastructure and security posture, ensuring that both our corporate offices and brick-and-mortar clinics are secure, compliant, and highly available. Key Responsibilities - Infrastructure Strategy & Execution: Own the multi-year IT infrastructure roadmap. Design and implement scalable tech stacks for new clinical sites, managing the full lifecycle from procurement to clinic opening.
- Security & Compliance Governance: Act as the primary authority for enterprise security. Lead SOC2 and HIPAA compliance audits, manage security questionnaires, and maintain the company’s security certifications.
- High-Autonomy Vendor Management: Serve as the primary lead for Managed Service Providers (MSPs) and technical vendors. Hold partners accountable for SLA performance and high-quality service delivery across the enterprise.
- Cloud & Identity Management: Oversee Microsoft 365, Azure environments, and Okta/SSO integrations. Drive the strategy for Mobile Device Management (MDM) to secure a distributed workforce.
- Budgetary Oversight: Manage the IT infrastructure and inventory budget, ensuring efficient hardware procurement and software licensing as the organization grows.
Requirements - Experience: 10+ years of IT domain experience, with at least 3-5 years in a high-impact leadership or individual contributor Director-level role.
- Soft Skills: High degree of autonomy and self-direction. You must be comfortable making high-stakes technical decisions independently and managing your own workstreams in an agile startup environment.
- Healthcare Domain Expertise: Deep knowledge of healthcare data privacy laws (HIPAA/HITECH) and experience securing clinical environments.
- Technical Proficiency: Advanced experience with Azure, Okta, and enterprise networking in a cloud-first environment.
- Certifications: Professional cybersecurity certification (e.g., CISSP, CISM) or healthcare IT certifications (CAHIMS, ISC) preferred.
- Education: Bachelor’s degree in a relevant field; Master’s degree preferred.
Perks and Benefits: Free lunch and parking available daily for in office presence! - Competitive Compensation Package: We offer a competitive compensation package to recognize your valuable contributions and ensure your financial security.
- Comprehensive Medical, Dental, and Vision Benefits: Take advantage of comprehensive healthcare coverage, including medical, dental, and vision benefits, to prioritize your health and well-being. Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) available.
- Paid Time Off: Enjoy paid holidays, vacation time, and paid parental leave to maintain a healthy work-life balance and spend quality time with your loved ones.
- 401K Program with Company Match: Plan for your future with our 401K program, featuring a company match, to help you save for retirement.
- Monthly Phone/Internet Reimbursement: Stay connected with our monthly phone and internet reimbursement, ensuring you have the tools you need to excel in your role.
- Comprehensive Life and AD&D Coverage: Enjoy peace of mind with 100% premiums covered by GGH for Basic Life and Accidental Death & Dismemberment (AD&D) insurance for full-time team members. Additionally, voluntary supplemental life insurance is offered at a discounted rate.
- Short-Term Disability Coverage: Gain additional financial security with voluntary short-term disability (STD) coverage. This benefit provides a percentage of your salary during periods of illness or injury that prevent you from working for a set period of time.
- Collaborative and Supportive Community: Join our collaborative and supportive GGH Nurse Practitioner Community, with dedicated care coordinators and MD advisors, to foster professional growth and success
Don’t check off every box in the requirements listed above? Please apply anyway! Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every single qualification. GGH is dedicated to building an inclusive, diverse, equitable, and accessible workplace that fosters a sense of belonging – so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to still consider applying. You may be just the right candidate for this role or another one of our openings!
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