Business Operations Associate

Elektra Health

Elektra Health

Sales & Business Development, Operations
Remote
USD 35-40 / hour + Equity
Posted on Sep 16, 2025

About Elektra Health
Elektra Health is reimagining women’s health, starting with menopause. Our proprietary care model blends telemedicine care with support and navigation from menopause experts and a community of peers. We focus on the 50 million women today struggling to navigate the 10-year journey from perimenopause to postmenopause, and having built trust and engagement through our unique model, we continue to care for women as they age.

Elektra partners with over 20 health plans & health systems – including Mass General Brigham Health Plan and EmblemHealth – to fill gaps in women's health, improve outcomes, and reduce costs. Elektra is in-network with Medicaid, Medicare, and commercial health plans to ensure broad access for as many women as possible.

Our work has been covered by the New York Times, Fast Company, Forbes, Vogue, TechCrunch, WSJ, and Fortune. We’re backed by leading investors including Equal Opportunity Ventures, January Ventures, Human Ventures, UPMC Enterprises, Alexis Ohanian’s Seven Seven Six, and Flare Capital Partners.

About the Role
Elektra is seeking a Business Operations Associate to play a vital role in supporting our co-founder/CEO, the leadership team, and the company as we scale. This role requires someone with excellent presentation skills, strong proficiency with data and analytics, and the ability to work collaboratively with stakeholders across the organization. You will execute cross-functional projects, identify opportunities to improve company-wide operations, and track key metrics to support better decision-making. The ideal candidate will be a highly organized and detail-oriented self-starter who is able to thrive in a dynamic startup environment. The role includes meaningful strategic exposure and room to grow.

This role will report directly to our Head of Strategy & Operations while also working very closely with our co-founder/CEO. The position is remote-first in the Eastern time zone.

Key Responsibilities

  • Support business development and sales efforts - owning internal meetings, managing our sales pipeline, and creating deliverables, RFPs, research, etc.
  • Ownership of partnership launches and management including detailed B2B2C account management, health system extensions, or state expansions
  • Cross-functional projects with ops, marketing, product, and clinical teams (i.e., annual compliance refreshes, assessing the costs of licensing & credentialing, LTV & retention analysis)
  • Communications and presentation materials development for areas such as speaking engagements, conferences, board updates, pitch decks, partner follow-ups, regular reporting to live accounts, All Hands, BYOL/AMA, etc.
  • Assist with people operations and finance such as organizing offsites, hiring & onboarding team members, vendor & expense management, and office ops

Who You Are

  • 2+ years of experience in consulting, investment banking, or operations
  • Experience driving execution on cross-functional projects
  • Ability to digest data and present findings to drive decision-making and outcomes
  • High proficiency with Excel and experience with financial or strategic modeling, a plus
  • Strong written and verbal communication skills (i.e., external-facing, polished decks)
  • Deeply curious and eager to understand how things work behind the scenes
  • Detail-oriented and proactive about improving how things get done
  • Comfort with ambiguity, context-switching, and a fast-paced environment
  • Effective in a remote-first, distributed work culture
  • Aligned with and committed to upholding Elektra’s values
  • Nice to have: experience working with payers or providers or health tech

Employment status & compensation

  • This is a 3-month 40-hour per week contract-to-hire position that we anticipate, given performance, will convert into full time employment with benefits and equity.
  • Compensation: $35-40 per hour, fully remote with in-person meetings with team members depending on your location with the expectation core hours on Eastern Standard Time zone
  • Start Date: ASAP

Interested in applying?
Send your resume as a PDF attachment and a short note about why you’d be a good fit for the role and why you’re interested in Elektra to Tiffany Lai at [email hidden]. Use the subject line: Business Operations Application.

Note: Please follow instructions above as we will not be reviewing applications via LinkedIn DMs, Wellfound submissions, direct emails to Elektra team members, etc.

Thank you for your interest in Elektra. We review applications on a rolling basis and will only contact candidates selected for interviews. Due to volume, we aren’t able to respond individually to every application unfortunately.