Locations
Seattle, WA, USA · University of Washington, Seattle, WA, USA
industry
Information Technology
Size
1 - 10 employees
Stage
Other
founded in
2020
Birch AI is a healthcare technology company that automates complex call center operations, significantly reducing Average Handle Time by up to 35%. Their proprietary AI technology, built in-house, specializes in natural language processing tailored for high-compliance industries such as healthcare, insurance, and banking. Birch AI's solutions enable rapid configuration and integration with existing systems, providing clients with real-time customer support and deep analytics on customer interactions. The company has established a strong market position by delivering consistent quality that surpasses human performance, making it a valuable partner for organizations looking to enhance operational efficiency and customer experience.
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