About Beaming Health:

Our mission is to make the messy simple. We take the messy dynamics of health insurance and make it simple for pediatric providers and families. In doing so, we empower providers to grow their caseload and we help families get started with affordable care. We are a Stanford-founded company backed by investors including NextGen Venture Partners, Metrodora, Designer Fund, Tao Ventures, K. Ventures, and MedMountain Ventures.

Our Core Values:

• Humility: Nothing is beneath us. No jerks. If we make a mistake, we take ownership and make it better.
• Integrity: We are the real deal and we do the right thing every time. We are accountable to what we say we’re going to do. We deliver feedback honestly and directly.
• Excellence: We expect excellence in everything we do. We are the gold standard and we win.

About the Role:

The Operations Associate role at Beaming Health is an opportunity to make a big impact on a growing business. You will be responsible for day-to-day management of our insurance claims and client satisfaction. You will report to Janae Larrimer, our Operations Lead. At a high-level, you will be responsible for ensuring that our customers get paid, stay informed, and have the best possible experience. As you build expertise in our business, you’ll contribute directly to operations, product, and go-to-market efforts.

Expectations:

• Interface directly with insurance companies to check that families are authorized for services, submit primary and secondary claims and follow up on unpaid or denied claims.
• Communicate efficiently and effectively between our customers, insurance companies, and Beaming Team members to keep everyone informed.
• Create and implement processes for efficiently communicating with customers.
• Continuously look for, suggest, and implement new ways to improve our processes and create a better experience for our customers.

About You:

• Experience working in a fast-paced environment (high-growth startup, established healthcare organization, etc.)
• 2+ years experience working with a high volume of insurance claims, and proven track record of collecting amounts owed
• Able to independently make decisions that impact clients and the business.
• Strong work ethic and humility (willing to roll up your sleeves to get the job done, nothing is “below you”)
• Demonstrated ability to work with multiple stakeholders and manage many tasks and relationships simultaneously
• Interested in learning what it takes to build a company from the ground up, and willing to put in the work to make it a reality
• Desire to be surrounded by others who are smart, driven, and curious
• Strong attention to detail
• Ability to communicate well, accept and give feedback, and contribute to a positive team culture
• Passion for working on something that makes a difference in the world

Other Logistics:

This is a full-time, fully-virtual role. We value flexibility (our team is spread out across multiple time zones, with team members in California, Colorado, Minnesota, New York and Ukraine) and we value time together (yearly team on-sites to build relationships among our team).

Beaming Health is an equal opportunity employer and encourages all applicants from every background and life experience to apply.